Frequently asked questions
What kind of tasks does GoKuna run?
Short recording tasks you can complete on a phone: an everyday object filmed from two angles, ambient household sound, a sample of your handwriting, and head-mounted point-of-view clips of ordinary activities.
How much does a task pay?
Each task states its reward before you reserve it. Payment is recorded once your submission is accepted in review. Earnings are not guaranteed.
Who can contribute?
Contributors must be 18 or over. You only share what you have permission to share, and you can preview your contribution before uploading.
How do I know my submission was accepted?
Your reservation, the review decision and your recorded earnings status all appear in one place in your account.
How do I get paid?
Through Stripe. Open Earnings, choose Payout settings and follow the Stripe setup once. Stripe checks your identity and bank details directly, and we never see them.
When will I receive my money?
Each accepted clip is paid after review. Once a payment is sent, it usually reaches your bank within a few business days.
Which countries can be paid?
Paid tasks are open to contributors in the US, and new countries open based on demand. Practice tasks are open in every country and build your track record.
Is there a minimum payout or a fee?
Payouts start at $20. Once your accepted clips add up to $20, we send all of it, and GoKuna does not charge contributors a fee.
Are practice tasks paid?
No. Practice tasks build your track record and are not paid out. Paid tasks show their reward before you reserve them.
What if my clip is rejected?
You will see the reason. While the task is still open you can record a new clip that follows the instructions.
Do you withhold tax?
No. You are responsible for any tax you owe on what you earn. Stripe may ask for tax details during setup where the law requires it.
Can I delete my account?
Yes, at any time from Profile. That erases your profile and your raw files from GoKuna storage. Recordings already delivered to a customer stay licensed to that customer.
Something else?
Email support@gokuna.com and we will get back to you.